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I found it interesting that he didn't outline any models for resolving internal, emotional issues (e.g. relating to spouses, dissolving internal fears/debates, finding the root of personal issues).

I've summaries some of these strategies on my Github account; I call it an "emotional framework".

https://github.com/aantix/emotional_framework



That's pretty cool. Active listening and a lot of the negotiation techniques end up helping as well.




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