> when it complained it was running out of space - inspite of the fact that she wasn't doing anything that should be gobbling up space.
The reason could’ve been found by going into Settings and looking at the storage usage. The only case that annoys me on iOS is the download of a new version of iOS without permission and taking up space. But even that can be deleted from the same place in Settings (though this behavior shouldn’t be there in the first place).
Trust me, she tried that. She tried pretty much everything. There was nothing listed in settings as taking up the storage. She took it various apple repair shops and they couldn't find anything wrong with it. They were the ones who told her to just periodically do backups and factory resets.
The reason could’ve been found by going into Settings and looking at the storage usage. The only case that annoys me on iOS is the download of a new version of iOS without permission and taking up space. But even that can be deleted from the same place in Settings (though this behavior shouldn’t be there in the first place).