> Why is killing accounts part of the way they do business in any way, EVER?
Because fraud and abuse exist.
Sometimes customers really are doing malicious things which need to be stopped immediately, and the only thing that will make that happen is disabling their account. Trying to make accommodations for those users is a fast path to getting sued, getting blacklisted by mail providers, and/or losing your upstream connection entirely.
Because fraud and abuse exist.
Sometimes customers really are doing malicious things which need to be stopped immediately, and the only thing that will make that happen is disabling their account. Trying to make accommodations for those users is a fast path to getting sued, getting blacklisted by mail providers, and/or losing your upstream connection entirely.