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> But given that they had the bug, Chrome was absolutely in the right to deny them the first time.

Except they didn't and the extension was sitting at the store for a long time now.

> And while I don't like Chrome's position that they're too busy to explain to everyone what they're doing wrong

Maybe not, but after a couple of instances of back and forth they should take 1 minute to write a couple of sentences. There are limits to automation.



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