Well, you’ve also touched on one of the aspects of life at Amazon that isn’t one of the LPs: Mechanisms are better than intentions.

Good intentions fail at some point, even when people have the best of intentions. Being distracted. Trying to do too much. Whatever. Where possible it’s better to design the environment and system so that the right things occur (or are more likely to occur) irrespective of an individuals good intentions.

So yes, you’re right!