They're a company that makes a lot of decisions from the viewpoint of participants in a high-trust society like Japan. Many times, those viewpoints don't translate well to other markets.

That trust is hugely misplaced. They frequently make terrible decisions that negatively affect others.

- Them being hugely defensive about the fan backlash over Tlou2 https://www.altchar.com/game-news/sony-contacts-website-over... - They've removed early release credentials from reviewers who give sour reviews - The shit return policy for the digital only games - The way they are trying to push digital only

etc. I realize Sony isn't the only one doing this but with every iteration it feels like they are trying to be as crap as possible.

I don't know if it's high trust as much as it's authoritarian. You do what you're told by the company and that's that.

Hmmm....well, I'm at least aware of the issue now based on this conversation and will definitely at least try to determine whether it applies to any of my future purchases.