Yes, after less than a year my Samsung washing machine is making a horrendous grinding sound when spinning... I regret not getting a Miele that is likely to work better for longer.
Okay, I wanted to say this before but felt it was too off topic:
Never, ever, buy any Samsung appliances.
I own a few rental properties. The failure rate on any and all Samsung appliances is insane.
Their dryers are the worst. The belt tensioner is a plastic pulley with no bearing at all - it just rides on a sleeve. I've had a few of these go.
The front loader washers use some sort of zinc mounting place that reacts with the stainless steel drum and causes a failure (usually right after the warranty is up).
Just don't do it.
With companies like Samsung, quality doesn't necessarily translate across divisions. Their phones may be okay, but those aren't the same people designing the appliances.
I hugely regret buying a Samsung TV. I had sworn off Samsung due to bad experiences with their phones and other products, but there were enough positive reviews of the TV that I made an exception.
Huge mistake. Terrible software, hardware bugs, issues with motion interpolation (even basic things like 24fps over 30hz judder reduction), audio sync issues with sound bar, etc.
Since we're totally off topic I'll chime in and say all appliances are garbage now. Fridge, washing machine, drier? All total crap.
I suspect it's because they are considered fashion items now, people want to show them off. So they spend all they money on finishes and gizmos and screens. Then spend as little as possible on durability.
I’ve heard similar stories from other people I know. In fact, I don’t think I’ve heard someone speak positively about them, so when I look for appliances I steer clear of Samsung. I’ve stuck with Whirlpool for the most part and been quite happy.
Last year I bought a new house. Any guess what brand of appliances the kitchen came with?
The grinding sound is the pump trying to evacuate water. Your outbound filter is clogged. Look to the bottom left of the front of the unit, open the little door. Watch some Youtube videos on how to clean it. Agree with others that Samsung appliances aren't great, but if you inherited them like I did, you might as well learn the simple fixes.
Thanks for the tip but I already checked the filter after phoning Samsung. I will check YouTube just in case I’ve not done it correctly though.
Personally I think some research suggests it might be the suspension of the drum which should be easy to replace but there is no need for that to ever fail, even after < a year. Sorry for the off topic chat everyone :-/
