The key here is to describe and explain what/why to look for and how to do it. Don't leave it to the Client/Customer to struggle and figure it out on his own.
I have often found it surprisingly difficult (in spite of being an Engineer myself) to read and interpret the various graphs in monitoring dashboards when i don't know what i am looking for. This is ten times harder for most "Manager" types.
I have often found it surprisingly difficult (in spite of being an Engineer myself) to read and interpret the various graphs in monitoring dashboards when i don't know what i am looking for. This is ten times harder for most "Manager" types.