Very true, but I'd paraphrase it more positively: If the deployment cycle is long/complicated/expensive enough, everyone is happy if a whack workaround exists and it's not breaking everything. Not all bugs are actually critical and have to be solved the next day.
And I'm saying this a developer, where we would (and have) gladly sometimes fixed the bug during the 1h call with the customer, but until it was being rolled out... weeks, maybe months.
And I'm saying this a developer, where we would (and have) gladly sometimes fixed the bug during the 1h call with the customer, but until it was being rolled out... weeks, maybe months.