I just (June 23rd) got e-mail from Brex indicating what their criteria are:
We feel confident in delivering a best-in-class service to customers who meet any of the following criteria:
Received an equity investment of any amount (accelerator, angel, VC or web3 token);
More than $1 million a year in revenue;
More than 50 employees;
More than $500k in cash;
Tech startups who are on a path to meeting the criteria above, and are referred by an existing customer or partner.
I'm still rather shocked by how badly they handled this. Even if I weren't a one-person (and highly profitable) consulting business, I wouldn't want to stay with a firm that treats its customers so poorly.
That said, the tone of this letter was far, far better than the previous one. And it gave some clear criteria for who is in, and who is not.
So they handled this poorly, but they've at least made some effort to make things less bad.
We feel confident in delivering a best-in-class service to customers who meet any of the following criteria:
I'm still rather shocked by how badly they handled this. Even if I weren't a one-person (and highly profitable) consulting business, I wouldn't want to stay with a firm that treats its customers so poorly.That said, the tone of this letter was far, far better than the previous one. And it gave some clear criteria for who is in, and who is not.
So they handled this poorly, but they've at least made some effort to make things less bad.