Hiya! I'm a long term logrocket user (around 9 years now). I've been looking at alternatives as the cost is so high for us as a startup (~300k sessions per month). Highlight looks great! I have a few questions:
1. Do you or are you looking to add redux recording? This is a must for us.
2. Why are session replay costs so high? Is there a lot of data stored? Nobody seems to have a cost effective solution once you get to high volumes.
3. I'd happily self-host to take the hit on the storage/database costs internally but $3k per month is unworkable for us. Is there a way around this (I can see how this would potentially break your business model)?
4. Do you have any plans to offer discounts for startups?
Regarding redux recording, we've heard this occasionally, but it seems like the library (and proper state management libraries at large) is getting less popular nowadays. That being said, I think it would be cool if users could report data to the session to visualize it after the fact and we could use Redux as a first step in that direction.
I made a ticket here; do you mind helping with some of the points I added?
Regarding pricing, at that volume, we charge less than Logrocket (you'll need to reach out to us about it for now: jay [at] highlight [dot] io). We also have features that let you only record sessions with errors if you don't want to record everything. Overall, our goal from a business strategy is to be your one stop shop for application monitoring, not just a specialized tool for session replay like logrocket.
1. Do you or are you looking to add redux recording? This is a must for us.
2. Why are session replay costs so high? Is there a lot of data stored? Nobody seems to have a cost effective solution once you get to high volumes.
3. I'd happily self-host to take the hit on the storage/database costs internally but $3k per month is unworkable for us. Is there a way around this (I can see how this would potentially break your business model)? 4. Do you have any plans to offer discounts for startups?
Thanks!