2 out of 3 of my Sonos devices were rendered useless by their policies. One day they were functional and working, and the next day they were not. One of these was a fancy, very expensive jog-wheel remote that I rather liked (every one of these in use all got absolutely bricked, deliberately, in a bullshit move), and the other was a Sonos Bridge (a wireless access point) that they didn't deem worthy of working with new software (even though that was also bullshit).
The remaining device has mechanical issues (as old speakers sometimes do). This one is disappointing, but at least it isn't irrational.
we moved into a home that had wired speakers installed in every room all to a central Sonos enabled device - it is all old. It worked perfectly until this.
Funny thing is, we thought it was silly when we moved in - then we grew to love it. Now I hate them!
The remaining device has mechanical issues (as old speakers sometimes do). This one is disappointing, but at least it isn't irrational.