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Could you have... maybe eased it in over time? So for example, every 4 days, filter out an additional 1% of the traffic detected as fake.


That is worse. Now you have a bunch of companies wondering why their engagement is falling over a whole year, some dude's getting fired for not doing his job, etc. etc.

The correct thing to do, probably, is to just provide the new data to the customer without changing what they were already looking at. So a new widget appears on their dashboard, "52% bot traffic", they click on that, and they see their familiar line chart of "impressions over time" broken down as a stacked line chart, bottom is "human impressions over time," top is "bot impressions over time," and the percentage that they were looking at is reported either above or beneath the graph for the same time intervals. Thus calling attention to the bottom graph, "human impressions over time," and they can ask your sales people "how do I get THAT number on my normal dashboard?" and they can hem and haw about how you have to upgrade to the Extended Analytics Experience tier for us to display that info and other business nonsense...

Point is, you stimulate curiosity with loud interference rather than quietly interfering with the status quo.


Fair enough, although in that circumstance I think you'd have to mark the non-human traffic as "unverified traffic" to soften the blow




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