My impression is that the question is whether “business” in this instance refers...

		voltaireodactyl 21 days ago \| parent \| context \| favorite \| on: Bots are getting good at mimicking engagement My impression is that the question is whether “business” in this instance refers to the Yellowpages company itself, or the companies that make up their customers base.

Yes, and my read is that "business" was internal to Yellowpages.