While I don't agree with the way this ended up I really do sympathise with the owner of the restaurant or any other future owner for that matter. Things can get better on the side of his business but that article will stay there for who knows how long and, in these times, a few words on a website can bring a slow and painful death to a local business pretty easily. I could also be mean and start using such practices against my competition (not that it's not done already) chewing their customers bit by bit. I don't have a solution...just saying.