Nope, we followed the instructions to the tee. Straight 301 redirects from http to https, appropriate canonicals on all pages referencing https, and their SEO has seemingly started from scratch - used to be in position 1 for a variety of important keywords and searches, now they're beyond page 10.

Oh, and you can't do a change of address from http://www.whatever.com to https://www.whatever.com - you don't allow it!