> And as users start making fewer decisions because of this automation, the "advanced features" that they would otherwise use get used less, leading to their eventual removal.
That much is probably inevitable. When they build a house they provide you a light switch that will cause the room to be illuminated and then put up drywall everywhere which makes it less easy for you to add new switches and outlets. What they don't do is fill the walls with cement and epoxy everything with a screw thread and then, when a light bulb burns out which is permanently affixed to the frame of the building, tell you to buy House 2.0.
It's one thing to not spend time adding a feature most people don't use, but which the owner can add later with some work. It's quite another thing to actively spend effort to prevent the owners from exercising control over their own devices.
That much is probably inevitable. When they build a house they provide you a light switch that will cause the room to be illuminated and then put up drywall everywhere which makes it less easy for you to add new switches and outlets. What they don't do is fill the walls with cement and epoxy everything with a screw thread and then, when a light bulb burns out which is permanently affixed to the frame of the building, tell you to buy House 2.0.
It's one thing to not spend time adding a feature most people don't use, but which the owner can add later with some work. It's quite another thing to actively spend effort to prevent the owners from exercising control over their own devices.