It is shameful that it was done, but at the root, it seems to come down to: what is the product, and who are the users being swapped to who is the product, and what are the users.
Free services seem easier to hit critical mass with a low barrier to entry, yet unless it is a paid-by-end-users service, end users seem to get trampled like this.
Free services seem easier to hit critical mass with a low barrier to entry, yet unless it is a paid-by-end-users service, end users seem to get trampled like this.